Sign language contact centers – promoting social and service progress
The deaf and hard of hearing community in Israel numbers about 750,000 people. Receiving respectful and appropriate service at a contact center is everyone's right. That’s why the sign language contact center makes the various service centers accessible in a simple and user-friendly way.
How does it work?
There are 2 conversations that occur in parallel:
1. Video / chat conversation between the interpreter and the deaf person (sign language / transcript)
2. Voice call between the interpreter and the requested service provider
* All you need is a smartphone / tablet / computer with a camera and you can connect.
This service is part of our social worldview, which regards equal opportunities and respect for all sections of society as a top value and promotes the implementation of such centers among business customers.